cv99 FAQ — Frequently Asked Questions

Withdrawal requests at cv99 are normally processed within 1 hour. While we aim to process them immediately, occasional delays can occur due to banking and payment network processing times. If that happens, contact us through Live Chat first to check on your request.

cv99's withdrawal service runs 24 hours a day, 7 days a week. You can request a withdrawal any time — day or night, on holidays — and we aim to transfer funds within 1 hour. Withdrawals are available via KBZPay, Wave Money, AYA Pay, and CB Pay.

To withdraw bonus funds, you must complete a wagering requirement of bonus amount × 20. For example — if you receive a 30,000 Ks bonus, you need to wager 600,000 Ks before withdrawing. Once the wagering requirement is met, your withdrawal will be processed within 1 hour through the normal process.

The minimum withdrawal amount at cv99 is 10,000 Ks, and this applies to all payment methods. You can withdraw from as little as 10,000 Ks across all four options — KBZPay, Wave Money, AYA Pay, and CB Pay.

If a withdrawal takes more than 1 hour, contact cv99's 24/7 Live Chat right away. Have your Transaction ID and the requested amount ready, then open Live Chat and provide those details — the team will resolve it as quickly as possible.

3D results are determined by official lottery announcements, and the outcome cannot be influenced or purchased by the platform. When you play 3D at cv99, winnings are credited to your account shortly after the results are released. There is no method to predict the outcome in advance — tips or number predictions from any source should not be trusted.

In the 2D game, players choose a two-digit number between 00 and 99, place their stake, and wait for the scheduled result. If the number you chose matches the result, you win a prize. Results are based solely on official external lottery draws, and there is no way to calculate which number will come up in advance — number prediction tips or so-called sure numbers are not reliable and should be avoided.

Yes. cv99's 2D and 3D lottery games can be played directly through a mobile browser — no app download required. They run smoothly on both Android and iOS devices, and the responsive design makes selecting and placing bets easy.

Shan Koe Mee is a traditional Myanmar card game where players are dealt 3 cards and compete against the banker. The score is determined by the last digit of the sum of the card values, and the player with the higher score wins. At cv99, Shan Koe Mee is available in a live casino setting where you play against a live dealer in real time.

The minimum deposit is 10,000 Ks, and this applies to all payment methods — KBZPay, Wave Money, AYA Pay, and CB Pay. Your first deposit earns a 150% welcome bonus, up to a maximum of 500,000 Ks.

To deposit via Wave Money, log in to your cv99 account, go to the Deposit section, and select Wave Money. Transfer the amount to the Wave Money number shown, then copy your Transaction ID, paste it into the field, and press Submit. Your account will be credited once the transaction is confirmed.

In your cv99 account, tap Deposit and select KBZPay. The platform will display the KBZPay number to send to. Open your KBZPay app, transfer to that number, then copy the KBZ Transaction Reference and submit it. Once the deposit is confirmed, your cv99 balance is updated instantly and you can start playing.

If a few minutes have passed since your deposit and it still hasn't been credited, first check your Transaction ID, then contact cv99 via Live Chat. Provide your Transaction ID, deposit method, and amount — the 24/7 support team will check it for you right away.

cv99's Welcome Bonus is 150% of your first deposit, up to a maximum of 500,000 Ks. For example — deposit 20,000 Ks and you get a 30,000 Ks bonus, giving you a total of 50,000 Ks to play with. To withdraw bonus funds, you need to complete a wagering requirement of 600,000 Ks (30,000 × 20). This bonus is credited automatically as soon as you deposit — no opt-in needed.

A Handicap is a system that levels the playing field between two unevenly matched teams by giving a virtual goal advantage to the weaker side. For example — if Team A is set at -1 Handicap, one goal is deducted from Team A's final score when settling the bet. At cv99, Handicap lines are explained clearly next to each betting market so you can read them easily.

An Accumulator combines two or more matches into a single bet. The odds from each individual match are multiplied together, which means the potential payout can be much larger. However, if any one match loses, the entire Accumulator loses — so choose carefully.

Once the match ends, cv99 verifies the official result and settles bets right away. If a match is abandoned or suspended, it will be handled in line with cv99's terms and conditions.

Yes. cv99 covers both EPL (English Premier League) and MNL (Myanmar National League) matches, with markets including 1×2 (match result), Handicap, and Over/Under goal total. Local MNL matches are displayed in Myanmar Standard Time (MMT) for convenience.

Decimal odds work by multiplying your stake by the odds to get your total return. For example — at 1.85, a stake of 10,000 Ks × 1.85 = 18,500 Ks returned (profit of 8,500 Ks). cv99 displays decimal odds by default, as they are generally easier to understand.

Yes. cv99's Live Betting (In-Play) service lets you place bets on Handicap, Over/Under, and Next Goal markets while the match is in progress. Odds can change quickly during play, so always check them carefully before confirming your bet.